In an employee-centered interview, what role should the supervisor typically take?

In an employee-centered interview, the supervisor should assume the role of an understanding listener. This approach is fundamental because it fosters an environment where the employee feels valued and heard. By actively listening, the supervisor is better able to understand the employee's perspectives, concerns, and feelings, which is essential for effective communication and relationship building.

Being an understanding listener allows the supervisor to create a supportive atmosphere that encourages open dialogue. This not only helps in identifying any issues or areas for development in the employee's performance but also builds trust. Employees are more likely to share their thoughts and experiences when they feel that their supervisor genuinely cares about their views.

In contrast to this, taking on roles such as an authoritative leader or a directive guide can stifle communication, as these approaches may lead employees to feel intimidated or less inclined to express themselves freely. An interrogative questioner may create an atmosphere that feels more like an interrogation than a supportive discussion. Thus, the choice of an understanding listener aligns perfectly with the goal of fostering a collaborative and constructive relationship during the interview process.