What is a likely outcome if personnel are not properly selected and trained?

When personnel are not properly selected and trained, it often leads to costly high turnover. This outcome occurs because individuals who are inadequately prepared for their roles may feel overwhelmed, discouraged, or mismatched with their responsibilities. If employees do not have the necessary skills or support, they are more likely to experience job dissatisfaction, which can result in them leaving the organization.

High turnover is expensive for an organization due to the costs associated with recruiting, hiring, and training new staff. Furthermore, frequent turnover can disrupt team cohesion and lead to a lack of continuity in service, which can negatively affect overall performance. Thus, ensuring proper selection and training of employees is crucial for maintaining a stable and effective workforce.