What must the interviewer do during the warm-up period of an interview?

During the warm-up period of an interview, establishing rapport is critical as it sets the tone for the entire conversation. This stage is designed to make the interviewee feel comfortable and at ease, which can lead to more open and honest communication. Building rapport can involve small talk, expressing genuine interest in the interviewee's background, and creating a conducive atmosphere for discussion. This initial connection is essential because it helps to break down barriers and can significantly enhance the quality of the interview by encouraging the interviewee to share more freely and authentically.

The other approaches, such as asking challenging questions, presenting company policies, or providing feedback, are more appropriate for different stages of the interview. They may create pressure or defensiveness rather than comfort. Thus, focusing on rapport during the warm-up is vital for establishing a positive interaction and fostering a productive dialogue.